Choose a Process Plan that Works for You
Our typical timeline for our done-for-you projects is four (4) to six (6) weeks. One process to document (piecemeal) and full-suite documentation projects generally result in additional time.
A Little Help
Diagnostic Review and Resolution Map *Some Limits Apply- Excellent at learning what problems exist and how to remedy them independently.
- In-depth discussion of your business and what should be documented.
- General diagnostic review of current SOPs, Playbooks, Checklists, etc.*
- Identification of systematic issues and gaps in documentation.
- Resolution Map on how to resolve gaps and subsequently resolve issues.
- OPTIONAL CHARGE: Site Visit(s) to Location(s)
Getting Started
Begin Process Mapping and Documentation^- Get started with your documentation migration project with experienced professional assistance.
- In-depth discussion of your business and what should be documented.
- General diagnostic review of current handbook, SOPs, Playbooks, Checklists, etc.*
- Get started with your organizational structure* and employee handbook entered into the Employee Training Portal** for you.
- Limited content creation and media creation done-for-you.
- Training of one staff member in best practices to get the most out of your Employee Training Portal.
- **ADDITIONAL CHARGE: Ongoing Annual or Monthly Subscription to Employee Training System Required.
Starting Strong
General Content Migration into Employee Training Portal^- Get the benefits of best practices in process documentation faster! We will implement three playbooks (or core processes) into your Employee Training Portal with our assistance.
- In-depth discussion of your business and what should be documented.
- General diagnostic review of current SOPs, Playbooks, Checklists, etc.*
- Get started with your organizational structure* and employee handbook entered into the Employee Training Portal**.
- Get two other mutually agreed upon core processes (or playbooks) into your Employee Training Portal.
- Limited content creation and media creation done-for-you.
- Training of selected staff members in best practices to get the most out of your Employee Training Portal.
- **ADDITIONAL CHARGE: Ongoing Annual or Monthly Subscription to Employee Training System Required.
Going Forward
Full Scale Content Migration into Employee Training Portal^- Get the benefits of best practices in process documentation faster! With our assistance, we will implement most (if not all) of your process documentation Employee Training Portal for you. *** Estimated 6 Months ***
- In-depth discussion of your business and what should be documented.
- General diagnostic review of current SOPs, Playbooks, Checklists, etc.*
- Get started with your organizational structure* and employee handbook entered into the Employee Training Portal** for you.
- Get other mutually agreed upon core processes (or playbooks) entered into your Employee Training Portal for you.
- Limited content creation and media creation done-for-you.
- Training of selected staff members in best practices to get the most out of your Employee Training Portal.
- **ANNUAL SUBSCRIPTION REQUIRED: Ongoing Annual or Monthly Subscription to Employee Training System Required.
What You Get with Your Plan
We utilize our industry-based education and experience in business administration and management, human resources, marketing, compliance, and information technology to strengthen the value of your process mapping, documentation, and training.
Unlimited Documentation
Document all your processes, policies, and SOPs in a simple, searchable, step-by-step playbook.
Built-in Screen Recording
Quickly capture your screen, video, and audio in embedded recordings inside the Employee Training System.
Testing, tracking, and reporting
Add unlimited multiple-choice and open-ended tests to your training content to boost comprehension and accountability. See your complete team’s training stats in one snapshot view and export them as a .csv or .pdf for future review.
Add e-Signatures, set due dates, and automatic time estimates.
Add an extra layer of accountability to your important policies with e-signatures, freely add due dates to your training content to communicate top priorities and when people need to know it and allow employees to manage their time with automatic time estimates to let each learner know how long each assigned training will take.
Mobile App
Access your playbook on the go with our native mobile apps. Search content and find important information directly from Chrome with a Chrome Extension.
Multiple Integrations
Automatically add new employees to the Employee Training Portal when they get onboarded to your HR systems. Integrations include Gusto, Zenefits, BambooHR, Justworks, and more.
HIPAA, OSHA, and Infection Control Processes
Our HIPAA, OSHA, and Infection Control process professionals provide our medical and business associates extra peace of mind with their knowledge of what HIPAA, OSHA, and CDC require in policies and procedures. We can provide and assist you in implementing these needed policies and procedures into your Employee Training Portal for you at an additional cost.
- HIPAA Medical Compliance add-on starts at $425 a month.
- The monthly HIPAA, OSHA, and Infection Control Dental Compliance add-ons are $210.
We Work With a Wide Range of Industries
Recharge Digital Consultants proudly assist key players in several industries with consulting, done-for-you, and do-it-yourself services.
Our core process areas of education and experience are in:
- Accounting / Bookkeeping
- Human Resources
- Marketing / Sales
- Customer Experiences / Patient Experiences
- Regulation / Compliance
Industries we assist:
- Advertising / Marketing Firm, Answering Services, E-Prescribing Services, Medical Transcriptionists
- Bill and Account Collectors, Bookkeeping, Accounting, and Auditing Firms, Budget and Financial Analysts
- Entrepreneurs, Founders, & Business Owners, Consultants and Coaches
- Construction and Skilled Trades, Professional & Home Services
- Audiologists (Hearing Specialists), Eye Care Clinics, Family Therapists
- Chiropractic Clinics, Dental Practices, Private Physician and Practitioner Offices, Mental Health Psychologist Offices
- Long-Term Facilities and Homes, Home Health Care Providers, Rehabilitation Clinics, Skilled Nursing Facilities (SNF), Adult Family Homes (AFH)
- Medical Equipment Providers, Medical Records and Health Information Specialists (Coding), Professional Medical Interpreters and Translators
FAQ
Frequently Asked Questions
How long is my project expected to take?
Your project will vary based upon the terms of agreed upon services, turn around time of requested materials and timing of specific communications. Your agreement should detail an estimated timeline to complete your specific project.
Our employee training work is likely to be on-going. Do you have a retainer to continue to work with us?
Yes, we do have an on-going consulting and done-for-you retainer program. Our retainer fees start at $1375.00 per month.
Could you review our SOPs periodically?
Yes. We are happy to help you maintain a level of quality in your standard procedures and employee training. Our review retainer packages start at $1475 per month.
How do we assess training effectiveness, test results, and system reports?
We would be happy to train your employee in how to analyze and interpret training effectiveness, test results, and employee reports. We could also analyze these for you and report to you the findings each month or annually. Our rates begin at $245 to $877.
Our training in the Employee Training Portal does seem to work. We still have problems.
Let us review your SOPs, checklists, training documents, etc. and review your training records. Our experience in instructional training design for adults often expose areas of learning gaps for specific learners. Select between our “A Little Help” or “Getting Started” plans.
Our training in the Employee Training Portal does seem to work. We still have problems.
Let us review your SOPs, checklists, training documents, etc. and review your training records. Our experience in instructional training design for adults often expose areas of learning gaps for specific learners. Select between our “A Little Help” or “Getting Started” plans.
Our industry laws and regulations often change over time. How can we ensure that our SOPs, and training are up-to-date?
We monitor changes to specific law areas, such as in HIPAA, employment law, and privacy and security. We can be retained to help you keep your policies and procedures up-to-date and make changes where appropriate in your training materials. Our Regulation and Compliance retainer fee starts at $998 per month.
Can I cancel at any time?
Cancellations are possible with a written 45-day notice. This allows us to wrap any outstanding work and prepare to pass along work product and work tasks to your designee.
What types of payment terms and payment options do you offer?
Your billing cycle is determined by the nature of your project and is set forth through your agreement. Payments are generally offered at 30-day, 15-day, and immediate terms. We accept most credit and debit cards, business checks, and cash.
I'm having cash flow issues. How does that effect my project?
If your payment becomes past due, late fees are applied as allowable by applicable law. If you are experiencing difficulties in making payments (timely or otherwise), notify us immediately. We may be able to assist you.
Do you offer refunds and/or guarantees?
We regret any service not performed to your satisfaction. We are not infalliable or perfect. We pride ourselves in giving 110% to all of our clients. We hope that any that become dissatisfied with us will allow us the opportunity to make amends.
We, however, do not offer refunds or guarantees. We do offer an open cancellation policy where your designated contact can write us regarding your cancellation 45-days prior to the end date.
I can not access my services.
If your payment is past due, your account may experience a service disruption. Access to online resources, services, and support are suspended until the account becomes current.
If your account experiences a service disruption, a reinstatement fee may be applied to your account and is due immediately. Any discounts applied to your account ceases and fees become billable at normal rates. All outstanding fees must be paid to reinstate your account.
Frequent service disruption notifications may make your account ineligible for reinstatement and all fees become due immediately. Check your service agreement for details.
