Your project will change based on the terms outlined in the Engagement Letter based on the agreed-upon services, turn-around time of requested materials, and timing of specific communications. 

Yes, we do have an ongoing consulting and done-for-you retainer program. Our retainer fees start at $1375.00 per month.

We’d review your SOPs, checklists, training documents, and training records. Our experience in instructional training design for adults often exposes areas of learning gaps for specific learners. 

Improving security posture requires an organization to have clear visibility into its current posture and the risks and threats it faces. Organizations also need customizable tools to identify gaps in their unique security programs and controls and solutions that help eliminate those gaps.

We are very sorry any service was not performed to your satisfaction. We are not infallible or perfect. We pride ourselves on giving 110% to all of our clients. We hope that anyone who becomes dissatisfied with us will allow us the opportunity to make amends. We, however, do not offer refunds or guarantees. We provide an open cancellation policy where your designated contact can write us about your cancellation 45 days before the end date. 

Your billing cycle is determined by the nature of your project and is set forth through your agreement. Payments are generally offered at 30-day, 15-day, and immediate terms. We accept most credit and debit cards, business checks, and cash. 

Cancellations are possible with a written 45-day notice. This will ensure we can wrap up any outstanding work and prepare to pass along the work product and tasks to your designee. Please have a look at your Engagement Letter for your specific cancellation terms.