Recharging Your Business
We enable you to successfully retain and empower your employees, deliver consistent and repeatable top-notch customer (patient) experiences, and improve your technical efforts to maximize your resources through consulting, done-for-you services, and do-it-yourself resources. We help you simply with the difficult.
We believe your HOW is as important as your WHY.
Business Process Management
Chaos and Disorganization
Low productivity, unclear expectations, and fewer repeat customers all indicate that your organization needs processes in place or that the ones that are in existence are inadequate. If they exist, your policies, procedures, checklists, safety data sheets (SDS), and training materials are scattered throughout the office or stored in multiple binders. Your embattled team spends several hours a week looking for information they need to accomplish their tasks if they can find it.
Unproductive and Unengaged
Human Resource Management
Inconsistent actions, unproductive employees, and low revenue indicate an organization is in a downward tailspin due to process issues. Underperforming team members can undermine your organization’s performance. Reduce the most common reasons why employees underperform. Unclear expectations, lack of skills, and inadequate training and development opportunities are all barriers to performance success.
No Growth or Improvements
Well-defined structure and repeatable processes improve customer experiences, boost morale and employee performance, and increase revenue. Having solid policies and process procedures in place demonstrates that the business puts safeguards in place for regulatory enforcement. Lack of understanding and not investing in technology lend to non-compliance essential. For example, privacy and security are important to everyone.
What You Get from Working with Us
Gaining an outside perspective is an invaluable resource for any business owner. That’s why mentorships and consulting relationships work. It removes any internal bias or judgment and reduces conflict. Outside perspectives consider other beliefs, experiences, and viewpoints.
Our experience and knowledge allow us to deliver top-notch assistance to get your team members up to speed with practical job-related skills. We utilize best practices to measure the effectiveness of your onboarding, orientation, and on-the-job training. This enables you to get the most return on investment (ROI).
Most owners, CEOs, and leadership need more time to develop processes, training, and multi-year strategies. We will work to get the best results while you spend time on what you must do. In other words, we save you time (and money), mainly when we handle your compliance monitoring.
Our Employee Management Portal
Our easy-to-use Human Resource Assistance package includes our custom Employee Management portal that allows you to manage your employees, employee-related documents, and training at your fingertips.
- Share and share employee-related documents.
- Allows for electronic signatures.
- Access to customizable forms, policies, and procedures.
- Online training modules, such as Workplace Violence and HIPAA.
- Customized Employee Onboarding and Orientation.*
How We Work with You
People are the most essential resource of any business. We assist you in empowering your employees with the tools and resources they need to be successful in their roles and positions in your industry. We offer customized employee handbooks, performance evaluation tools, HR forms, and more. We review your core processes and assess them for functionality. Then, we create practical action plans to boost productivity and performance.
Then Business Processes
Through process mapping, process documentation, and measurement, we assess your processes for improvement. We find current areas of strength and boost performance. We create practical action plans for increasing productivity and performance. We make and deliver custom training playbooks to empower your employees. Thus, we improve employee retention, enable accountability, and support ongoing revenue increases.
Our partnerships with solution system providers give you a convenient and accessible way to distribute crucial organizational know-how to your employees, trainees, and associates, all at their fingertips via desktops, tablets, or smartphones. Thus avoiding excessive time looking for corporate information, reducing knowledge bottlenecks, and supporting onboarding of new hires and your existing workforce’s professional development.
You are scheduling your initial (no obligation or cost) discovery conversation with us via video conferencing. With a cup of coffee (or tea, if you prefer), share with us what you are experiencing, your goals and needs, and how you would like to proceed.
How Our Solutions Help You
Reclaim Lost Productivity
The average employee spends an estimated 28 percent of the workweek managing e-mail and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks.
Ensure Knowledge Transfer
You can be confident that vital knowledge has been reviewed – even when a specific deadline is needed, such as an OSHA training requirement. Share information needed in particular roles and responsibilities.
Reinforce Knowledge and Skills
Organizations that reinforce the knowledge and skills learned during training with accountability and support systems can expect as much as 87% application on the job.
Centralized Knowledge Base
Everyone in the Business will know where to find what they need to do their job. And even if they don’t know where something is off the top of their head, they can easily search for it via the search bar.
70% of all learning that directly contributes to job performance occurs on the job. Close the gap between education and behavior and prevent the waste cycle when training is repeated for people who possess the required knowledge and skills but fail to perform appropriately on the job.
Provide Consistent Customer Experiences
Your entire team can provide a consistent supportive service to each of your customers. Supportive training on the business’s unique how-to’s helps get everyone in your group on the same page.
About the US
Recharge Digital Consultants
We are excited to assist our small to medium-business clients in starting up, establishing, and improving core processes and developing growth so that they can succeed in empowering employees, delivering top-notch customer experiences, and recharging their technological innovation efforts.
What Our Clients Say
“Cherisa oversees my office manual, employee documentation, social media presence, etc & 100 other items I don’t have the time or desire to keep current. She puts out fires before I see the smoke. What would I ever do without her on my team!”
Dr. W. Neale, DDS, MS
“Cherisa works with me often to assist in the updating of my website. She has such a strong gift of insight into what revisions are needed and what updating is needed in content. Cherisa is organized, creative, punctual and humorous. I thoroughly enjoy working with Cherisa. I would recommend her for new and mature projects.”
“Cherisa clearly states the challenges businesses face and helps you find the best approaches that work for you.”
“I have worked with Cherisa a few times over the years. She is very knowledgeable about her industry and does a great job of helping your business.”
“Cherisa is a knowledgeable and insightful person in business management and IT development. She works well with management and frontline staff and is able to get the right infrastructure set up that works well for all parties involved. She is an asset to all who work with her.”
“Cherisa is a knowledgeable, skilled, and dependable professional in business management, technical services, and project management.”
We Work With a Wide Range of Industries
Recharge Digital Consultants proudly assist key players in several industries with consulting, done-for-you, and do-it-yourself services.
Our core process areas of education and experience are in:
- Accounting / Bookkeeping
- Human Resources
- Marketing / Sales
- Customer Experiences / Patient Experiences
- Regulation / Compliance
Industries we assist:
- Advertising / Marketing Firm, Answering Services, E-Prescribing Services, Medical Transcriptionists
- Bill and Account Collectors, Bookkeeping, Accounting, and Auditing Firms, Budget and Financial Analysts
- Entrepreneurs, Founders, & Business Owners, Consultants and Coaches
- Construction and Skilled Trades, Professional & Home Services
- Audiologists (Hearing Specialists), Eye Care Clinics, Family Therapists
- Chiropractic Clinics, Dental Practices, Private Physician and Practitioner Offices, Mental Health Psychologist Offices
- Long-Term Facilities and Homes, Home Health Care Providers, Rehabilitation Clinics, Skilled Nursing Facilities (SNF), Adult Family Homes (AFH)
- Medical Equipment Providers, Medical Records and Health Information Specialists (Coding), Professional Medical Interpreters and Translators