Employee Training System
Software Solutions
Remove knowledge bottlenecks and recover productive time lost when staff looks for how-tos or unknown policies and procedures. Empower them with an online training system to house necessary how-to-core documentation. Put your employee handbook, standard operating procedures (SOPs), checklists, and compliance training at your employee’s fingertips.
On-Boarding and Orientation
Onboard your new hires efficiently. Quickly acclimate new hires to their role, organizational philosophies, and company culture, and make them feel like a respected team member.
Employee Retention and Training
Give your employees ongoing support with employee policies and handbooks, organizational chart and staff directory, roles, and responsibilities, standard operating procedures, process documents, and training materials at their fingertips.
TALENT RETENTION
So You Can Hire for Attitude, Train for Skills
Hire for Good Attitude
Hire individuals with a good attitude. Traits such as enthusiasm, humility, work ethic, integrity, initiative, and passion, because these personality traits are virtually impossible to learn.
Advance Employees With a Career Development
Career development opportunities increase employee retention. Encourage employees with management potential to develop their leadership skills and build their careers with your business.
Reinforce Training and Protect Your Business With Compliance
Retraining is a critical component of any training program. Create a refresher learning path to keep information top-of-mind, such as compliance, safety, and customer service. You can’t afford to ignore or avoid ensuring that your employees follow the regulations governing your business.
Focus on Three Traits (Per Warren Buffet)
It is vital to hire individuals with integrity, intelligence, and energy. Intelligence is often a baseline requirement to do any job; find someone who is driven, shows initiative, and has integrity.
Prepare New Employees With Onboarding
New hire training is time-consuming. You can quickly get new employees in front of customers with a custom learning path that guides them through your onboarding program effectively and efficiently.
Train Hard Skills
Hard skills are clear and measurable. Soft skills aren’t as easy to train and are more subjective. Employees acquire (and then can apply) hard skills through training courses on accounting, customer service, and compliance regulations.
PLAYBOOK PARTNERS
We are Your Playbook Partners
Get Your Playbooks into the Hands (or that Fingertips) of Your Employees
Our training and consulting services leverage decades of experience across business strategy and process optimization to help many business owners and industries solve their training challenges. We define the standards, patterns, and best practices to drive competitive advantage for the following:
- Advertising / Marketing Firm, Answering Services, E-Prescribing Services, Medical Transcriptionists
- Bill and Account Collectors, Bookkeeping, Accounting, and Auditing Firms, Budget, and Financial Analysts
- Entrepreneurs, Founders, & Business Owners, Consultants, and Coaches
- Construction and Skilled Trades, Professional & Home Services
- Audiologists (Hearing Specialists), Eye Care Clinics, Family Therapists
- Chiropractic Clinics, Dental Practices, Private Physician and Practitioner Offices, Psychologist Offices
- Home Health Care Providers, Rehabilitation Clinics, Skilled Nursing Facilities (SNF), Adult Family Homes (AFH)
- Medical Equipment Providers, Medical Records and Health Information Specialists (Coding), Professional Medical Interpreters and Translators
- County Governments
- City Governments
- Government Agencies
- Marketing & Advertising
- Construction
- Consumer Services
- Production & Manufacturing
- Technology
- Logistics & Supply Chain
- Home Services & Trades
- Trainual, Playbook Builder, Whale, Lessonly, & Ninety.io Customers
- Entrepreneurs, Founders, & Business Owners
- EOS Businesses
- Your Industry
Let's Talk
You are scheduling your initial (no obligation or cost) discovery conversation with us via video conferencing. With a cup of coffee (or tea, if you prefer), share with us what you are experiencing, your goals and needs, and how you would like to proceed.
Employee Handbook
Your customized legal employee handbooks protect your practice that answer what it is like to work at your business. We keep them compliant when laws change.
Business Guides
Operational manuals communicate how to complete certain tasks and jobs. We help you break them down into easy to follow actionable tasks.
Customer Content
Educate your customers in the form of blog posts, ebooks, infographics, videos, and more. We help you draft your marketing and sales materials.
ABOUT US
Why Work with Us?
Process Documentation
Business Processes
Expending time to document your processes is a time consuming task. Often times details are left off and forgotten. Other times, process documentation can uncover areas of needed improvement. We carefully and diligently interview, capture, and document your businesses processes for you.
Instructional Training Design
Training and Development
Designing training for adult learners can mean the difference in successful outcomes verses poor ones. Whether your intent is for onboarding new hires or developing talent, we can assist with guidance, resources, and deliverables to make your training successful.
Content and Media Creation
Training and Development
Graphics, infographics, images, photos, and videos are all components of an engaging training session. Our creative team utilizes their skills and talents to create educational supports to enhance training materials.
